Voted #1 Legal Case Management System in the United Kingdom

Lawsyst is a cloud-based legal practice management system that allows law firms to automate routine tasks, streamline workflows, and reduce the time spent on admin. Used by legal professionals across the UK, our intuitive case management software makes it easy to manage documents, capture billable time, produce accurate invoices, and more. 

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Case management solutions for your practice area

Lawsyst's legal software solution is specifically designed to meet the needs of law practices throughout the UK.
Below are the practice areas for which Lawsyst is most suitable.

Bankruptcy

Bankruptcy

 Civil Litigation

Civil Litigation

 Criminal

Criminal

 Family

Family

 Health

Health

 Immigration

Immigration
Intellectual Property

Intellectual Property

 Employment Law

Employment Law

 Personal Injury

Personal Injury

 Property

Property

 Tax Law

Tax Law

 Traffic Law

Traffic Law

What's included in our law case management software?

Lawsyst allows solicitors and lawyers to manage clients and matters from a central location. It features valuable document management, accounting, calendaring, and time tracking tools, which help to relieve administrative burden, increase profitability, and improve the quality of your services. 

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Contact management
  • Global contact directory
  • View communication history by matter or client
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Case management system
  • Create, view and manage matters
  • Create and manage correspondence
  • Set access controls
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Workflows
  • Apply pre-made workflows or create your own
  • Track case statuses
  • Track employee productivity
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Billing & invoicing
  • Time entries from phone calls or enter time manually
  • Create bills and invoices and send via email or post
  • Post payments and create statements
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Integrated phone system
  • Receive and make calls with the click of a button
  • Never miss a missed call™
  • Listen to call recordings
  • Attach voice memos to matters
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Integrated storage
  • Cloud or local storage
  • Controlled access from anywhere
  • Document management and archiving system

 

Centralise activity and take control of day-to-day operations

Lawsyst is not your run-of-the-mill legal case management software, it is a sophisticated cloud-based platform that helps you take control of your everyday case management activities.

By using real-time data from the telephony infrastucture and accurate time recording software, you can enhance your firm's efficiency and unlock unseen billing potential. Time is money, and it is our goal to help you to become more profitable. 

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Address book
  • Maintain company-wide address book
  • Add new callers to the address book
  • Synchronise address book with mobile devices
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Real-time chat
  • Communicate with co-workers via instant chat
  • Broadcast a message
  • See online or offline status
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Presence
  • See who is logged in and who is away
  • See user location
  • Can be used for HR purposes to establish attendance
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Real-time recordings
  • Record external calls
  • Listen to external or internal calls
  • Recordings are attached to the case file automatically
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Real-time call control
  • See real-time call progress
  • See if a user is on a call and if the call is internal or external
  • Click to call from any page
  • Transfer a call via the click of a mouse
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Voicemail to email

  • Get voicemail notifications on the screen
  • Send voicemails to email
  • Listen to voicemail on mobile devices on the go

Legal CRM & lead management tools

Our built-in CRM (client relationship management) and lead management system has useful features that offer great value to legal professionals. With Lawsyst, you will be given the tools to follow up with high-intent prospects at strategic points, building strong relationships that will help bring more clients onboard. 

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CRM
  • Sophisticated client relationship management system
  • Keep all communication in one place
  • Global contact list & more…
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Reports
  • Measure lead conversions
  • Track campaign conversions
  • Monitor user productivity & more…
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Leads
  • Keep all leads in once place
  • Manage leads funnel
  • Allocate leads and stay on top
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Leads from missed calls
  • Never miss a missed call™
  • Single click lead creation from a call or a missed call
  • Call back the lead with a single click
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Tasks
  • Manage user tasks
  • Never miss an opportunity 
  • Achieve KPIs with ease
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Website & social media leads
  • Bring website leads into the system
  • Integrate social media leads directly into the CRM
  • Integrate with Facebook

Billing & accounts

With Lawsyst's built-in legal accounting and billing software, you can save time by streamlining your practice's bookkeeping processes. Our billing and accounts module is tightly integrated with clients, suppliers, bank accounts, and local authority databases, ensuring accuracy and compliance at every turn.

Suitable for all practice areas and fee structures, Lawsyst supports legal aid billing for crime and civil contracts as well as private billing for fixed fee, contingency based, or hourly rate matters.

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Purchase ledger
  • Record inward bills from suppliers
  • Pay bills on time to avoid interest
  • Reconcile with payment methods
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Invoices
  • Create invoices for fixed fee, hourly or legal aid matters
  • Send invoices via email/post
  • Send reminders
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Sales ledger 
  • Create bills for clients
  • Automate bills from time entries
  • Automate bills from phone calls
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Payments
  • Post invoice payments
  • Create legal aid submissions
  • Receive online payments
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Reimbursements
  • Record reimbursements
  • Approve payments
  • Reconcile with bank accounts
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Account statements
  • Generate account statements for clients, suppliers, and resources
  • Send statements via email or create a PDF

Marketing & website integration

Failing to capitalise on leads is a problem faced by many firms. With Lawsyst, you can manage leads and improve your conversion rate. You can also measure sales team performance in real time.

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Newsletters
  • Collect emails addresses and send regular newsletters to subscribers
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Webforms
  • Integrate web forms directly into the system
  • Reduce task and data duplication
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Email marketing
  • Create lists for opt-in subscribers
  • Send marketing emails and generate more leads
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Client area
  • Set up a client portal for clients to keep track of matter status, pay invoices, and upload/download documents.

Employee productivity

Lawsyst offers various productivity tools to help you increase efficiency and ensure a high quality of service. These tools can be used seamlessly alongside your existing word processing tools and email clients.

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Calendar
  • A built-in calendar that is shareable with colleagues and assistants
  • Two-way Outlook synchronisation to reduce duplicate entry 
  • A list of key dates to stay on top of deadlines
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Timesheets
  • Synchronise timesheets with user time entries on tasks
  • Integrate with the attendance system
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Tasks & reminders
  • Create tasks for yourself or others
  • Track task progress
  • Get work completed by the due date
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Collaboration
  • Work and collaborate on cases
  • Add notes that are available in real-time to others working on the same matter
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Email integration
  • Lawsyst integrates with Outlook.
  • Emails sent to clients are linked with client communication history.
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Flexibility
  • Work from home, the office, or abroad. Use a laptop or a mobile device to access data.

Distributed architecture

Lawsyst is built on a distributed architecture that can be scaled to meet your practice's requirements. We offer on-premise and cloud-based solutions, which have the flexibility to co-exist. 

Secure, feature-rich, and easy-to-use, our system sets new standards for performance and user friendliness in legal case management software. UK law firms have found their perfect partner with Lawsyst! 

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Scalable
  • Scalable from a single user to hundreds. Start with a single server and build server farms.
  • The system grows as your business grows
  • On-premise or in the cloud: public or private

 
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No licensing fee
  • No expensive operating system or database licensing
  • An appropriate subscription with us includes everything you need

 
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Secure
  • Each practice has its own dedicated secure hosting environment
  • Lawsyst features a built-in firewall along with user-level access control
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Location independent
  • You are not bound to one location. Need to move offices or require additional space? Just rent some desks: the rest is wating for you in the cloud.
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High performance
  • Same technology used by Facebook and Google, offering the best performance and scalability
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Platform independent
  • Lawsyst is a browser-based system that runs on platforms with a browser. These include Windows, Mac, Linux, and Android.
Frequently Asked Questions
Who are Lawsyst?

Lawsyst is a product of ITSec; a UK based software company in Leicester since 2000. We have a large application development & integration portfolio, including experience with fintech and legal technologies. Our primary focus is user experience and we put a lot of effort into developing software that is intuitive and easy to use.

Who can use Lawsyst?

Lawsyst is ideal for law firms of all sizes, solo practitioners, corporate legal departments, and legal service providers.

Is Lawsyst available on-premises?

Yes. For larger installations, we offer an on-prem solution.

What are the main features of Lawsyst?

Lawsyst is a legal case management system that features time recording, invoicing and document management tools. It also supports lawyers with disbursements, also known as cost recoveries, lead management, and legal aid & private billing for hourly, fixed fee, retainer & CFA based fee schemes. Lawsyst also integrates with Outlook and Office 365 and has a built-in CRM. Its powerful workflow system guides you seamlessly through each matter.

How does Lawsyst ensure data security?

Lawsyst uses end-to-end encryption, multi-factor authentication, and secure cloud storage to protect sensitive client and matter data.

How much does a license cost for Lawsyst?

The cost depends on the modules chosen. You will not pay for what you do not need. Lawsyst is offered on a SaaS (Software as a Service) model and comes with Office 365 standard edition and a phone line, including unlimited calls to UK landlines and mobile numbers. A discount is applied if you already have Office 365 licenses and a business phone system. There is also a discount available for annual subscriptions when paid in advance.

Is there a limit on how much data can be stored?

1TB per user, which is virtually unlimited. An additional £5 per TB is charged when this storage is reached.

Does Lawsyst support legal aid criminal billing?

Yes, Lawsyst supports both criminal and civil legal aid contracts. For criminal billing, you can produce bulk upload files for lower crime cases, and for civil contracts, family, immigration, housing, and mental health plug-ins are available. In addition, crown court billing and LGFS billing for larger matters are also available.

Does Lawsyst support task and workflow automation?

Yes, Lawsyst's practice management software enables law firms to automate repetitive tasks, set deadlines, assign responsibilities, and streamline case workflows.

What accounting features are available in Lawsyst?

Lawsyst has its own built-in accounting suite with bank feeds, client ledgers and purchase ledgers. Our proprietary 'reverse-swing' reconciliation helps users adhere to SRA and HMRC compliance requirements. You can do months’ worth of work in a few hours and maintain your books compliantly.

How does Lawsyst handle document management?

Lawsyst allows users to store, organise, search, and securely share legal documents with colleagues and clients. It also has easy-to-use version control features.

What reports are available?

There are several reports available out of the box, including but not limited to, matter balance reports, closed and open matters, matters to archive and delete after 6 years, client account reconciliation, client and office account balances as of a certain date, debtors aged reports, creditors aged reports, fee earner performance, missed hours, task reports, key dates and many more. In addition, standard accounting reports such as trial balance, profit & loss, and income statements are also available in PDF and Excel/CSV.

Does Lawsyst integrate with Microsoft 365?

Yes, Lawsyst integrates with Microsoft 365 seamlessly, using purpose-built Outlook and Microsoft Word connectors. You can save a document from within Word directly into a matter in Lawsyst. Incoming and outbound emails are tagged, categorised and stored in Outlook as well as in Lawsyst, helping you to stay organised.

Is there a mobile app available for Lawsyst?

Yes, the Lawsyst mobile app is available for both Android and IOS platforms. It has a suite of useful tools that allows you to carry out almost every task that you can perform from within the web portal. You can onboard new clients, write letters, record disbursements, generate invoices and post payments from anywhere via the app.

Is training provided for new users?

Yes, Lawsyst offers onboarding sessions, training tutorials, and customer support to help you maximise the benefits of our software.

How often is Lawsyst updated?

Lawsyst regularly updates its software with new features, security enhancements, and compliance improvements.

Can Lawsyst be customized to fit my law firm’s needs?

Yes, our case management software offers customisable templates, workflows, and settings to match the requirements of different legal practices and firm sizes.

How can I get started with Lawsyst?

Get in touch with us today to request a free live demonstration of our intuitive legal case management system.

If there’s anything we haven’t covered here or you have any specific questions about your account, just let us know and we’ll be happy to answer them. If you’re not a customer yet but curious about our plans, contact us

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Lawsyst is a cloud based software platform which helps law firms to achieve success.

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