USA/Canada News
DTI, the nation’s largest privately held legal process outsourcing company providing litigation support, eDiscovery and managed services, announced today that Lowndes, Drosdick, Doster, Kantor & Reed, P.A. (Lowndes), the largest law firm in Orlando, Florida, has signed an unprecedented agreement with DTI to provide on-site managed services to the firm, as well as a unique design of on-site and off-site litigation support and eDiscovery solutions.
Lowndes selected DTI for its leadership position in the legal support services outsourcing market. DTI’s vision for integrating traditional managed services with litigation support and discovery solutions, combined with the company’s track record for delivering superior service, helped Lowndes recognize DTI as the right partner for this important contract.
DTI is providing Lowndes with a staggered rollout of services which began March 31, 2014; the first 30 days focusing on managed services. The following months will focus on litigation support, specifically providing significant upgrades in technology for litigation services. The final phase of the rollout will deliver on-site ESI processing in addition to the firm leveraging DTI’s service center in Tampa and its National Technology Center in Atlanta for additional processing capacity.
Lowndes also purchased a subscription for services to support ESI processing throughout the firm, including Relativity hosting, computer forensics, and project management support. Furthermore, DTI will provide LitWorks training to enhance the firm’s continuing education efforts for its lawyers and legal teams, which will help them to stay abreast of changes in the litigation support arena and other case management knowledge.
“DTI helped prepare me personally and the firm as a whole for this significant transition. DTI’s preparation led to a seamless transition that has included many significant service enhancements,” says Terry Navin, Lowndes chief operating officer. “I have received positive comments from professionals at all levels of the organization about the positive changes and about the enthusiasm of the DTI staff.”
With the addition of Lowndes and its office locations, DTI now provides on-site management services for more than 150 clients and more than 250 client locations nationwide.
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