Kroll Ontrack introduces three new eDiscovery pricing models to provide choice and predictability

Global News

18
Jul
2013

Editor

Kroll Ontrack, the leading provider of ediscovery, information management and data recovery products and services, today announced three new, market-changing pricing models to meet customer demand for more ediscovery cost flexibility, transparency and predictability.

From being able to choose a la carte software and services, to bundling what is needed for one flat fee, Kroll Ontrack is pricing its suite to not only be flexible and easy to understand, but completely predictable to forge the way for a more repeatable approach to the ediscovery process.

"The ediscovery industry is suffering from two things: high costs and unpredictable costs. One of the reasons these issues exist is because the goals of ediscovery providers are often at odds with a company's needs," said John Grancarich, vice president, product management, Kroll Ontrack. "Kroll Ontrack is changing that. Our new pricing models are designed to be simple and affordable, but more importantly predictable at both the project and portfolio level."

Kroll Ontrack's suite of software and services is available on a per project basis or across all projects at the portfolio level. Customers no longer have to worry about data processing and filtering fees. Instead, Kroll Ontrack designed a continuum of options, including software and services a la carte pricing, bundled per gigabyte pricing, or an ediscovery portfolio subscription model. The portfolio model introduces the breakthrough concept of reusable capacity, which allows corporations and law firms with an expected level of ediscovery activity to purchase a fixed amount of ediscovery capacity, which can be reused by the customer as business needs arise. As additional projects come, ediscovery costs remain the same.

"We hear from clients that they would like to use Kroll Ontrack market-leading solutions on a wider range of ediscovery projects – from the very small to large – if only Kroll Ontrack were more affordable," added Dean Hager, president and CEO, Kroll Ontrack. "With these new pricing options, Kroll Ontrack software and services are affordable and available to a broader range of clients and projects."

"Kroll Ontrack has always been an industry leader, and by recognizing that ediscovery costs must be both affordable and more predictable, this new fee structure should not only keep them there, but help them reach new heights as well," said Clifford Nichols, senior counsel, Day Pitney LLP.

Specifically, the new buyer-centric pricing models break down as follows:

• Portfolio Pricing: Available via monthly subscription, this first-of-its-kind pricing model is based on reusable ediscovery capacity and duration for a fixed price. Complete with a dedicated portfolio management team, this pricing approach provides more predictability and cost savings when compared to an a la carte pricing model.
• Project Pricing
• Bundled Services: Available for a flat fee, bundled project pricing includes all of Kroll Ontrack's core ediscovery services and software, so customers do not have to worry about counting or comparing line items.
• Individual Services: For customers who still want to select ediscovery services and software a la carte, the individual package empowers customers to pay for only what they need per project.

"Kroll Ontrack's simplified and affordable approach to pricing is a welcome change to the long-standing industry issues around increasing amounts of data and corresponding cost predictability," said David Hanssens, ediscovery industry expert and partner, OC&C Strategy Consultants. "These models coupled with Kroll Ontrack's strong technology and services make them a strong contender for projects of any size."