Intapp Flow Delivers a Fresh Approach to BPM and Workflow

Global News

21
Aug
2014

Editor

Davies Ward Phillips & Vineberg LLP selects Intapp Flow to automate firm-wide onboarding and user provisioning

For years, business process management (BPM) has promised to make law firms more efficient. In practice, traditional BPM and workflow tools have proven costly and difficult to implement and work with over time.

At ILTA 2014 this week, Intapp, a global leader in legal software, introduced Intapp Flow – a refreshingly straightforward workflow application designed for modern law firm environments.

Intapp Flow makes it easy for firm business analysts and administrators to create and manage workflows processes via an intuitive web-based interface and a library of templates for common law firm business processes. IT can configure Intapp Flow to connect key business applications and automate steps that would otherwise need to be performed manually by lawyers or staff – without being forced to write complicated scripts, develop custom code, or rely heavily on external vendors. Intapp Flow incorporates Intapp’s widely adopted data integration technology for law firms. 

“Intapp Flow delivers workflow that really works – in minutes, not months,” said Mark Bilson, vice president, integration practice, Intapp. “Straightforward, intuitive and designed for use by actual human beings, Intapp Flow finally gives law firms a simple, efficient way to automate business processes.” 

Any business process that requires heavy manual intervention is a major inefficiency causing drag, which law firms cannot afford in an increasingly competitive environment. Intapp Flow enables firms to automate workflow for critical business activities that depend on integrating people, process, and information across multiple software systems. Typical use cases include provisioning when lateral hires or staff join (or leave) the firm; configuring workspaces when new matters are created; and executing the administrative requests lawyers make of IT, HR, finance and paralegals. 

Davies Ward Phillips & Vineberg LLP has selected Intapp Flow to automate user provisioning for new hires.

“Automating the onboarding process for new lawyers and staff should be straightforward, yet many tools on the market are overly complicated and inflexible, and leave a lot to be desired from the user experience point of view. Intapp Flow provides a fresh approach to automating workflow, with an intuitive interface and templates designed specifically for law firms. Better yet, it eliminates the need for manual data entry and system configuration across our business applications, enabling us to reduce inefficiencies and speed the user provisioning process,” said Ivaylo Nikolov, director of information technology, Davies Ward Phillips & Vineberg LLP. “Intapp is a first-class vendor that always delivers to a very high standard, and we’re confident that Intapp Flow will be a compelling choice for law firms that want to streamline key business processes.”

“Since launching our business intake and conflicts management application, Intapp Open, a significant number of firms have requested that we make the underlying workflow capabilities available to automate other business processes,” said Pat Archbold, vice president, risk practice, Intapp. “Intapp Flow provides that functionality and much more, enabling firms to extend Intapp Open or set up processes unrelated to new business acceptance if needed.”