MacDonald Oates move to the cloud with DPS Software

UK News

02
Dec
2013

Editor

Hampshire-based MacDonald Oates LLP are the latest law firm to select a DPSCloud full-service hosted solution as they look to harness the potential of cutting-edge IT to enable business growth. With offices in Petersfield and Midhurst and a 70 year history of providing legal services to the surrounding communities, MacDonald Oates are a well-established firm with a reputation for excellence.

The firm’s management know how valuable this reputation is and therefore how critical it is that levels of client service, which reputation is built upon, are maintained as the firm looks to expand. Finding an IT solution that offered the efficiency increases required while providing a platform to support service delivery was therefore hugely important.

As part of this search MacDonald Oates first engaged with DPS to find out more about the Outlook Office case management system but having been impressed with initial demonstrations of this software it quickly became apparent that the benefits of the system were built upon by the closely-integrated nature of the DPS Financial Director (FD) legal accounts package.

All of DPS’s software offerings can be provided as part of a DPSCloud hosted solution so naturally the idea of hosted IT was a topic for discussion as MacDonald Oates’ selection process moved on. The operational benefits of hosted IT added to the business improvements that the software could already offer, and coupled with a scalable per user, per month payment model the various pieces in the puzzle began to fall into place. MacDonald Oates was now presented with a comprehensive and managed solution as the firm looked at their future IT strategy in its entirety.

Nick Ellin, Head of Operations at MacDonald Oates who drove the project through selection and implementation, explains why the DPSCloud approach was one the firm were keen to embrace: ‘’The lengthy experience of DPS Software in the legal sector made them the obvious partner for us. By providing us with a fully-managed hosting solution including their market-leading legal software, they enabled us to focus on what we do best- providing our clients with the best possible service- while relieving us from the task of managing the different systems we use. The aim of this project was to establish the IT platform we required to take the firm forward in the coming years and we believe in DPSCloud we have found this.’’ 

Osman Ismail, the Managing Director of DPS Software added: ’’MacDonald Oates have the right people, processes and now the right software for ensuring on-going business success.  The use of DPSCloud and DPS One Office enables them to put the client at the centre of everything they do by eliminating the complexities associated with managing an in-house IT department while creating a reliable office management system that connects the right data to the right people.’’