UK News
Regional law firm, Lance Mason Solicitors, has announced a 2,500% growth in headcount since implementing the Proclaim Practice Management Software solution from Eclipse Legal Systems. The Lancashire-based practice now employs approximately 80 members of staff, having started off as a niche, 3-person firm.
Lance Mason provides a broad range of services to commercial clients and specialises in accident and injury claims. As a small firm back in 2011, Lance Mason made the decision to implement Eclipse's Proclaim Practice Management solution as a platform for ambitious growth plans.
Proclaim is utilised by all Lance Mason staff, providing a core centralised Matter Management solution for a broad range of practice areas. The firm also utilises Proclaim as its practice accounting and reporting toolset, providing full integration with fee earner activity. The Proclaim Compliance solution provides full 'end-to-end' risk management throughout the lifecycle of a matter - fully integrated within the overall Practice Management system.
For client service, Lance Mason utilises Eclipse's FileView tool to provide secure, live, online access to matter data.
Mark Fallon, CEO at Lance Mason, comments: "Our ethos has always been to provide the very best level of service, in the most technologically efficient environment. We chose Proclaim due to its inherent scalability and flexibility - and this decision has proven to be a good one as we have enjoyed headcount growth of 2,500%. By making sure we use Proclaim's automation features we can build in a structured client 'journey' which makes our services extremely transparent. To survive and thrive, service levels are becoming key - and that's where we can really stand out from the crowd."
Eclipse, part of Capita Plc, is the leading provider of Case Management, Practice Management, Matter Management and Process Management Software. Our Proclaim system is in use by over 23,000 professionals in a vast range of sectors, and is the only solution of its type to be Endorsed by the Law Society. Sectors catered for include legal, commercial and charitable. We employ over 160 staff and provide a full service offering, from initial needs analysis through to implementation and aftercare. Clients include household name commercial organisations, law firms large and small, Alternative Business Structures and niche operators.
About Eclipse
Copyright © 2023 Legal IT Professionals. All Rights Reserved.
We offer organizers of legal IT seminars, events and conferences a unique marketing and promotion opportunity. Legal IT Professionals has been selected official media partner for many events.
