UK News
Eclipse Legal Systems, the only Law Society Endorsed provider of legal software solutions, has today announced the release of its next generation client self-service platform. TouchPoint+ builds upon Eclipse’s TouchPoint system – a device-independent and interactive experience for legal service providers, their business partners and clients, which uses real-time data from Eclipse’s core Proclaim Case and Practice Management solution.
With TouchPoint+, service providers can now deliver a complete portal experience, seamlessly utilising their own branding and visual identity, encompassing the core suite of Eclipse’s online communication tools.
Providing access to a huge range of live information, TouchPoint+ is an ‘always on, always visible’ self-service solution which can be configured to provide as much or as little data and interaction as desired.
TouchPoint+ includes the following communication and self-service features:
Eclipse’s Marketing Director, Darren Gower, explains: “TouchPoint+ builds upon our market-leading TouchPoint platform to provide an even more powerful self-service portal. The ability to brand the TouchPoint+ experience in line with your firm’s identity, plus the ready-to-go integration of Eclipse’s core online tools, provides a market-leading self-service experience for today’s increasingly demanding clients and customers.”
Eclipse, part of Capita Plc, is the leading provider of Case Management, Practice Management, Matter Management and Process Management Software. Our Proclaim system is in use by over 23,000 professionals in a vast range of sectors, and is the only solution of its type to be Endorsed by the Law Society. Sectors catered for include legal, commercial and charitable. We employ over 160 staff and provide a full service offering, from initial needs analysis through to implementation and aftercare. Clients include household name commercial organisations, law firms large and small, Alternative Business Structures and niche operators.
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