Continental Europe News
TIQ announced that Roschier is now working firm-wide with TIQ Time to improve its time registration. Approximately 500 staff members, of which more than 300 lawyers and practitioners, use TIQ Time as time entry solution.
Jan Willamo, Chief Digital Officer at Roschier: “One of the main drivers to select TIQ's best-of-breed solution was related to the uncomplicated implementation process. TIQ Time was implemented quickly without affecting our existing practice management system. Since then, time tracking has become a lot easier for our fee earners.”
The firm’s previous solution, a custom timesheet as part of the ERP system, had some shortcomings Roschier wanted to address in this project. The speed of the old application and the lack of mobile time entry capabilities caused frustration among the lawyers. The time capture functionality of TIQ Time, combined with the multilingual NarrativeBuilder, helps lawyers to construct better timesheets with less effort than before. This allows them to spend more time where it matters most, on their business and clients.
Jan Willamo, Chief Digital Officer at Roschier: “The system has now been fully rolled-out to all fee-earners within the firm. So far, we have been hearing positive feedback from both the lawyers and the support staff. Time registration is now much more simplified, so our employees can focus on work that matters most.”
TIQ Time offers a range of time recording features, from fully automated to manual timers, supported both on desktop and mobile devices. The narrative builder ensures consistent, high-quality narratives for every time entry by capturing time spent on documents, emails, meeting, phone calls and more. Deployed as an extension to their ERP and DMS system, the software helps Roschier employees making time registration less complicated and time consuming.
Nick Schils, CEO at TIQ: “Gaining insights into service delivery starts with taking away any friction around time entry. We are very proud to be part of Roschier’s overall IT strategy, in which they chose to implement TIQ Time ahead of the ERP migration” says Nick Schils, CEO at TIQ. “The result is a future-proof, accurate and more efficient way of tracking time that fits the innovative character of the firm.”
The integration with the ERP and DMS system is set up with Custodian, a dedicated integration platform as a service (iPaaS) custom-built for Nordic Professional Services Companies. The implementation is delivered by PSA Consulting, one of TIQ’s implementation partners.
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