Global News
mindSHIFT Technologies, Inc., a leading provider of managed IT, cloud, data center and professional services to law firms, has once again been named by International Legal Technology Association (ILTA) member firms in the 2013 ILTA/InsideLegal Technology Purchasing Survey as providing exceptional customer service to the legal community.
The complete survey was released at ILTA’s Annual Conference in Las Vegas, NV on August 19, 2013.
“We are honored to be recognized by ILTA members for providing exceptional customer service,” said Silas McCullough, vice president, mindSHIFT professional services. “With fourteen years’ experience providing customized IT solutions to the legal community, we have unique insight into the needs and challenges facing modern firms. Our combination of business and technical expertise enables us to be our clients’ trusted technology partner, providing proactive advice and selecting the right mix of services that is most appropriate to meet today’s requirements as well as future goals.”
The eighth annual web-based survey, conducted jointly by ILTA and InsideLegal, was distributed to 1,232 ILTA member law firms around the world. Respondents provided feedback on thirty-nine questions including IT purchasing patterns, budgets, technology spend, technology decision making and influences, and future technology trends including cloud computing, big data, law firm application development and the effect of popular mobile devices on purchasing policies and security concerns. Eighty-one percent of respondents reported that they use outside technology consultants to assist with some aspect of firm operations, technology and infrastructure.
mindSHIFT currently provides infrastructure solutions and professional services to more than twenty-five percent of Am Law 100 and Am Law 200 firms, as well as boutique-size firms across the United States. The Company’s suite of services includes cloudSHIFT(SM) desktop and server virtualization, mobile device management, disaster recovery, business continuity, Microsoft® SharePoint® development, 24 hour operational support and project-based services. To learn more about mindSHIFT’s legal IT services, visit http://www.mindSHIFT.com/Services/Managed-IT-Services/Law-Firms.aspx.
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