DocAuto's Helm Offers Enhanced iManage WorkSite Monitoring and Alerting with Version 3.0

Global News

17
Sep
2013

Editor

DocAuto is excited to announce that they have further expanded Helm's ability to monitor and alert on iManage IDOL and WorkSite components with Helm version 3.0.  This new version includes a number of architectural and interface improvements driven directly from user input.  

DocAuto's development team focused all efforts on examining the complete user experience and directly applied unique customer insight to produce a full-scale monitoring tool equipped with even more features and enhancements, providing administrators the highly customizable control necessary to deliver optimal system performance with ease. 

This major release includes a significant number of iManage key performance indicators and alerts related to DMS Server, Communication Server, Mobility Server, EFS Server and iRM Server data elements.  The categorization capabilities of the user interface have also been increased by adding Host and Zone views.  To support users' needs for enhanced iManage WorkSite Connector alerting, the ability to alert on database timestamp key performance indicators has been added and the regular expression log analysis has been improved by including custom user impact and recommendations associations.  

“DocAuto looked at each client's unique monitoring requirements and consolidated them to drive Helm's 3.0 design into an enhanced solution set for monitoring and alerting on the various components of the iManage framework.  In addition, securing additional direct client feedback throughout the development cycle has proven invaluable for the rapid development of the highly intuitive additions to the Helm application.  We are confident that users will be amazed at the governance Helm 3.0 provides throughout the iManage environment.”  - Dave Pilling, Vice President of Operations and Strategy