Global News
With IDOL's search technology continually being integrated into an increasing amount of product lines, such as Scrittura, Vertica, ArcSight, and QFinity, DocAuto is happy to announce that Helm's ever-expanding functionality can now be utilized to monitor, manage, and automate any applications that utilize IDOL.
The increasing integration of IDOL into already established products brings significant new advantages, but also puts a strain on IT staff and the overall company infrastructure due to IDOL's numerous complex components. Helm simplifies the task of monitoring and managing IDOL by providing comprehensive views of system performance, automating administration tasks, and performing tedious system checks to continuously ensure system optimization. Helm also provides numerous Best Practices for companies who may be new to IDOL and the continual maintenance this platform requires.
“I am excited that we were able to expand Helm's vast capabilities to not only monitor WorkSite environments, but all other environments utilizing IDOL. This additional functionality truly allows users to manage all their applications, whether it's WorkSite DMS, WorkSite Communications Server, SharePoint, StoreALL, Control Center, Records Manager, or any other 3rd party applications, in one centralized location,” says David Pilling, Vice President of Operations and Strategy at DocAuto, Inc.
For a list of IDOL integrated applications that Helm can now monitor, click here.
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