Global News
Phoenix today announced the addition of a new Managed Solutions Division to complement and further strengthen the comprehensive portfolio of software and solutions available to its growing client base. These new services have been introduced as a result of client demand for extended resource and support to help them achieve enhanced service levels and reduce operating costs and complexity.
Leveraging its extensive industry experience and sector knowledge, Phoenix now provides innovative and beneficial support options to professional services firms internationally. With the introduction of this new division, Phoenix now offers the ability to design, build, and monitor all customer systems remotely and manage infrastructure and IT systems across the globe. Clients can choose to tailor the service to specific elements of their operation so they can focus clearly on their core competencies.
The new service includes three divisions: Managed IT Infrastructure and Support, Managed Software Development, and Managed IT Projects. Each service is designed to support and complement internal teams and help deliver considerable strategic benefits in conjunction with operational efficiencies across firms.
Derek Kindercliff-Jones, Director, Phoenix Managed Solutions, comments, “I am extremely excited to be leading the new managed solutions offering at Phoenix and believe it’s a great time to launch this business. The demand on professional service firms to choose the correct and most appropriate IT strategy, in the cloud or otherwise, has never been greater and has never had so many options. The demand has been exacerbated by the extensive number of mergers and acquisitions in the professional services market. Our managed services are specifically designed to accommodate the consolidation of multiple, disparate systems and applications, allowing firms to focus on their core activities – without worrying about fragmented IT systems and support."
"Firms are looking for a trusted advisor to guide them - a strategist and service provider who can deliver in this area; with our broad market knowledge and profile, we’re confident that our offering will make the prospect of running a 24x7 IT support service a simple reality. We can enable our clients to provide a high-level of support to their employees 24 hours a day, 7 days a week, 365 days a year, which helps better support the goals of the firm.” Our service will enable firms to support global operations without the need for expanding internal teams and enables them to leverage the skills and expertise of a broader Phoenix team, thus empowering existing internal teams to focus on more strategically important projects that can benefit both their firms and their clients.
Kindercliff-Jones concludes, “These new services help Phoenix further expand the scope of our existing world-class support service.”
Find out more about the Phoenix Managed Solutions Division.
Phoenix Business Solutions is an information, content and document management specialist, providing strategic consultancy, software solutions and system integration for companies across the legal and professional services markets, globally since 2003.
Phoenix solutions provide the framework for an agile and mobile business that ensures immediate, seamless and secure access to information across the organisation; whilst delivering efficiency gains and improving profitability by encouraging collaborative working practices, increasing productivity and enhancing operational effectiveness. In addition, through our intelligence and analytics solutions, Phoenix is able to help our clients unlock the value of the data within their business systems today, and address tomorrow’s data governance challenges.
It is our people, our passion and dedication to the industries we serve that enables us to support companies worldwide in structuring their business the right way. Phoenix provides unequivocal advice and guidance, exceptional levels of service and support, and industry leading products and solutions tailored to meet your exact requirements.
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