Phoenix Business Solutions, a leading provider of managed solutions and software to the legal and commercial markets, and Intelliteach, the leading global provider of Service Desk solutions to the professional services market, are excited to announce their partnership as both businesses continue to expand their service offerings.
With the recent addition of a Managed Solutions division in Phoenix, there has been a strong demand from clients for a complete support offering - a core component of which includes the Intelliteach Service Desk platform. In the past few years, Intelliteach has continued to expand its international presence and now provides a dedicated, legal-specific Service Desk solution to firms in numerous languages, a key component for Phoenix’s global law firm clients.
Derek Kindercliff-Jones, Director of Managed Solutions for Phoenix, states “we are delighted to be working so closely with Intelliteach; having their user support desk services expertise so close to hand is a tremendous advantage to Phoenix in providing a unified support service. Intelliteach has proven itself to be the global leader in legal support services and this partnership will enable Phoenix and Intelliteach to bring a world class service to their clients. This is a great move for both businesses.”
“We are very excited to be working with Phoenix and for the prospect of leveraging each other's reputation and relationships in the UK. This partnership will prove to be an excellent move for each organization and will most importantly benefit our clients,” adds Seelin Naidoo, CEO of Intelliteach.
Phoenix Business Solutions is an information, content and document management specialist, providing strategic consultancy, software solutions and system integration for companies across the legal and professional services markets, globally since 2003.
Phoenix solutions provide the framework for an agile and mobile business that ensures immediate, seamless and secure access to information across the organisation; whilst delivering efficiency gains and improving profitability by encouraging collaborative working practices, increasing productivity and enhancing operational effectiveness. In addition, through our intelligence and analytics solutions, Phoenix is able to help our clients unlock the value of the data within their business systems today, and address tomorrow’s data governance challenges.
It is our people, our passion and dedication to the industries we serve that enables us to support companies worldwide in structuring their business the right way. Phoenix provides unequivocal advice and guidance, exceptional levels of service and support, and industry leading products and solutions tailored to meet your exact requirements.
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