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DocSolid Announces Official Matter File Survey Results from ILTA Roadshow
Global News

DocSolid logoDocSolid, a leader in enterprise document scanning solutions for thelegal market, announces the completion of its ILTA Roadshow across 26 cities in the US and Canada withover 197 law firms of various size and geographic locations attending.

The DocSolid survey found 84% ofattending firms rely on paper records for their official matter file, with 13% noting their firms had noofficial matter file policy at all.

Clients and attorneys want to be involved with a law firm that uses technology to improve efficiency,quality and security. A fully digital matter file is pivotal to meeting this industry-wide mandate to reducethe cost and risk of paper records and drive vital efficiencies and integrity into the matter management process.

Notably, 84% of surveyed law firms confirm reliance on paper records to maintain an official client matter file, evidencing a basic problem law firms need to solve. To pinpoint current paper and digital practices, the DocSolid survey delivered exactly one question to the 197 participating law firms, “At your firm, what is the official matter file?” The aggregate results are below:

  • A - The document management system 16%
  • B - The paper file 21%
  • C - Both 50%
  • D - We don’t have an official matter file 13%

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Firms that answered B, C or D (84%) operate with various degrees of an acknowledged dependency on paper files—problematic in terms of cost, risk and inefficiency. The 16% of firms that responded that the document management system (DMS) is their official matter file generally commented that a corresponding paper file often houses key documents that aren’t in the DMS, softening the impact of those results.

When the audience was asked which firms would want the document management system to be the official matter file, the answer was 100%.

Advanced firms, like Lindquist & Vennum who went fully electronic in Q1 2015, are successfully making the business case for a firm-wide, fully digital matter file. DocSolid’s Scanbition Consulting designs a firm-specific approach to a Paper2Digital transformation, inclusive of business objectives and milestones, pilots, policies and workflow. The firm’s culture and priorities are accommodated, as are the preferences of attorneys who still like to work with paper, and those who don’t.

Steve Irons, president of DocSolid said, “We’re encouraged by the big turnout for the 2015 ILTA Roadshow, and the engaged responses we received. Paper records are a boat anchor to the business of law. The industry is at a tipping point on this issue, because it needs to address the hard cost, the IG risk, and the de-automation of paper records. This survey shows how far the industry is behind, and how much opportunity for improvement is ahead.”

 

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