Global News
EDOX Document Technologies, a leading provider of eDiscovery and consulting services, including Technology Assisted Review, today announced that they have earned kCura's Relativity Best in Service designation for the second year in a row.
This designation recognizes Relativity Premium Hosting Partners who provide an exceptional Relativity experience for end users.
EDOX Document Technologies is a leader in document management and hosted services and has the distinction of hosting one of the largest and most complex international litigation cases in history. Edox, a leader in the eDiscovery industry, provides cutting-edge technology in ediscovery and consulting services to clients by providing a culture of "making it happen” for clients. The customer service staff and technical experts at Edox work closely with each client to tailor their Relativity experience to fit their needs by providing specialized services, and in-depth trainings for litigation support staff and attorneys.
“I could not be prouder of our team and their dedication in providing excellent service to each of our partners,” said JR Flores, Vice President of Hosting at EDOX. “kCura has set a high bar for this recognition, and we are honored that we once again met their criteria. We look forward to another great year as a Relativity Best in Service partner with kCura, and providing outstanding support.”
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners’ individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for their duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
“Becoming a Relativity Best in Service partner requires a commitment to providing customers with an outstanding Relativity experience. EDOX has shown that commitment, and it’s great to recognize their achievement,” said Andrew Sieja, president and CEO of kCura.
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