Global News
Security and Usability Accelerate Adoption of Cloud-Based Document and Email Management Service
NetDocuments, the leading cloud-based document and email management (DMS) service provider for legal and other professional services markets, today announced it has signed 600 new customers in the past 18 months, with over 15% of the Am Law firms now using NetDocuments document and/or email management services.
“Our vision is to become the leading document and email management service for the legal market by providing the highest levels of security, predictability, usability and customer delight” said Matt Duncan, CEO of NetDocuments. “Our record growth over the past 18 months has been driven by the recognition in the marketplace that the highest levels of security and usability can only be achieved with a native cloud application like NetDocuments. Customers are coming to NetDocuments because of 1) the sophistication and security of our native cloud infrastructure; 2) the redefined user experience in terms of usability, mobility and productivity gains; and 3) the simplicity of cloud conversion and adoption.”
The record growth comes just one year after NetDocuments received a capital investment from Frontier Capital and acquired Decisiv Email, now referred to as NetDocuments EM. “It’s certainly an exciting time in the market right now,” Alvin Tedjamulia, CTO at NetDocuments stated. “Every one of these 600 new customers who adopted NetDocuments in the past 18 months are running the very same software platform as the thousands of other existing customers. This ‘global single environment’ is a defining attribute and value of a native cloud platform that is continually being updated and enhanced for all customers.” Tedjamulia continues, “NetDocuments’ single service instance allows for unprecedented efficiency in achieving global scalability, enabling unmatched effectiveness in delivering continued enhancements and productivity benefits to our customers in the areas of email management, searching, security, information governance, compliance, collaboration, usability, and mobility.”
At the International Legal Technology Association (ILTA) conference this month in Las Vegas, NV, NetDocuments and Microsoft announced a software partnership to further align and integrate Azure, Office 365, Exchange Online, and ndOffice add-ins for a best-of-breed, cloud-to-cloud integration. Also at the conference, NetDocuments was named one of four companies who provided exceptional customer service and support according to ILTA’s annual Purchasing Survey. The Microsoft partnership, technology roadmap, and focus on customer service is evidence of NetDocuments’ ongoing commitment to deliver the most innovative and modern DMS solution available on the market today.
Founded in 1999, with more than 3,400 enterprise customers worldwide, NetDocuments is the legal industry’s most trusted cloud-based content services and productivity platform. Complete with state-of-the-art built-in security, compliance and governance solutions, NetDocuments offers document management, email management and collaboration technology complete with disaster recovery, enterprise search, and matter centricity features. For more information about NetDocuments, please click here.
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