OpenText Brings Together Transactional and Matter-Centric Content for a Full View of Information throughout the Organization

Global News

21
Oct
2015

Editor

OpenText™, a global leader in Enterprise Information Management (EIM), today announced OpenText™ Content Access for eDOCS, a new addition to the OpenText™ eDOCS family of products. Content Access for eDOCS enables users to access business documents stored in their eDOCS document repository directly from third-party applications, such as billing and time management, ERP, CRM, or matter-specific business applications.

The enhanced information flow across business processes enables improved transactions, rapid decision-making, reduced content duplication, and the ability to maintain a “single version of the truth.” 

Organizations in the legal, finance-banking, government, healthcare, energy, high tech, and manufacturing industries require rapid access to unstructured content to enable transactions and support business processes, but that content often resides across multiple systems. Content Access for eDOCS bridges this gap, bringing transactional and business content together in the context of the application and business process. With Content Access for eDOCS, organizations gain improved access to the information they need to work productively and make rapid, information-fueled decisions.

Additionally, the company has also released eDOCS DM Sync and Save client for OpenText™ Document Management, eDOCS Edition (eDOCS DM) to enable real-time, metadata-aware content synchronization to the eDOCS DM repository with a consistent Windows experience. This new feature further simplifies content capturing by tagging and automatically synchronizing and updating content stored on desktops, Google Drive TM, Microsoft OneDrive ®, or in cloud-based applications with the DM repository, ensuring a unified repository for all matter-related documents. 

“The value of information has never been greater; it is the number one asset for any organization,” said Muhi Majzoub, senior vice president of engineering at OpenText. “Within these industries, there is a constant and significant flow of reference content that demands a solution that enables easy access and management of that information. Providing the context to make informed decisions, Content Access for eDOCS turns that matter-centric repository into actionable content to deliver tangible value for these organizations.”

eDOCS DM eliminates inefficiencies when dealing with large volumes of electronic content by creating a single, highly scalable library for all work product and information. With eDOCS DM, data such as documents, e-mail, graphics, PDFs, scanned paper and electronic-based records are consolidated in a common knowledge base for easy retrieval and collaboration. Featuring a scalable platform and distributed architecture, eDOCS DM is designed to maximize system availability and performance. Configured to provide contextual interfaces for the capture and retrieval of knowledge assets, users are able to capture, organize, locate and share matter-centric content in a secure, integrated and intuitive environment. eDOCS DM increases productivity by enabling faster access to content, providing control over multiple document versions and enabling users to better organize documents. 

eDOCS is part of the OpenText EIM strategy, specifically supporting matter-centric solutions for the legal, government, finance-banking, manufacturing, healthcare, energy and high tech industries. OpenText Enterprise Information Management (EIM) solutions enable organizations to discover and manage information to spur growth and innovation and decrease time to competitive advantage. OpenText EIM consists of comprehensive and integrated product suites including Content Suite, Process Suite, Experience Suite, Discovery Suite, Information Exchange Suite and Analytics.