Bond Dickinson LLP successfully rolls out OnePlace Client Lifecycle Management to more than 700 users

UK News

20
Sep
2017

Editor

OnePlace is pleased to announce that UK top 40 firm Bond Dickinson has successfully completed its full rollout of the OnePlace Client Lifecycle Management solution to more than 700 users in seven offices.

After selecting OnePlace as its new CLM system, Bond Dickinson sailed through both the initial pilot phase and subsequent full-scale implementation in just seven months.

Bond Dickinson decided to underpin its business development initiatives and firm-wide growth plans with a solution that would streamline marketing and BD processes and combine several client data repositories in one central location. A key objective was to increase the visibility of client engagements, including the proposal process, across the whole organisation as well as to deliver ever increasing levels of service to manage the firm’s top clients. 

“We decided to work with OnePlace because, out of all options, their team presented the most cohesive solution for everything we wanted to accomplish,” said David Craigen, Business Development Director, Bond Dickinson. “Since go live, I’ve had incredibly positive feedback not only about its capabilities but also about how smoothly the roll out went. OnePlace’s recommendations for the accompanying internal training program definitely contributed to the fantastic adoption across the firm and impressive engagement statistics of 90%."

“I’m very proud of what our implementation team has achieved in partnership with Bond Dickinson,” added Tim Smith, CEO of OnePlace. “Getting the software right is of course a given, but creating such a stellar level of user engagement builds the foundation for real long-term success stories.”