UK News
Mark Peplow joins Peppermint Technology as Director of Operations with responsibility for Service Delivery, Development, Test, Product Management and Customer Support.
As a result of the continued growth that Peppermint is experiencing, this role has been created to strategically direct management across the company’s operational functions which will enable the business to scale effectively and meet demand for the Peppermint Platform.
Mark’s vision for the role is to ensure the Peppermint Team continues to develop and deliver industry leading products and services of high quality on time and budget.
Mark brings 30 years’ experience of delivering software solutions in customer focused organisations across multiple market sectors including: CRM, salesforce automation and payment and billing systems in telecommunications. He believes the key to providing an exceptional customer experience is to have a thorough understanding of and to deliver, ‘what good looks like’ from a customer’s perspective.
Peppermint Technology exists to change a market. Our next generation legal SaaS (Software as a Service) platform, PeppCX, is built on an industry standard application platform namely Microsoft Dynamics & SharePoint. Peppermint leverages Microsoft’s multi-billion-dollar investment and makes this relevant for the legal market.
PeppCX delivers a suite of enterprise applications including Practice Management, Matter Management, Case Management, Document Management, CRM, and Performance Management, together with a suite of collaboration and content enablement tools. It allows legal providers to drive every process, activity and insight around the client and achieve a quantum leap forward in client service and automation. This game-changing approach combines the specialist legal industry expertise of Peppermint with future-proof Microsoft software and investment, delivered from the Cloud.
Ranked in Deloitte’s UK Technology Fast50 in 2016 and 2017, other awards include Best Small Tech Company, Best Cloud Application World Series Award, Microsoft Dynamics ISV UK Partner of the Year & Top Global 20 Most Promising Dynamics Company 2017.
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