DPS launches new secure, cloud-based practice management system

UK News

08
May
2015

Editor

DPS Spitfire is a new web-based practice management system incorporating team and personal target management tools as well as all the benefits of the DPS case management software in one solution. It allows fee earners to record time, create attendance notes, dictate against a file, create emails from tasks and view their file history from any location with Internet access.

By using Spitfire, fee earners can bring all their caseload with them wherever they go. They can pick up all incoming post on their mobile devices, open files straight from their emails, view all their matters, and enter key information while out and about. Any data entered into this system will be automatically matched against the right file in DPS Outlook Office, saving users time and decreasing the risk of errors.

Being web-based, Spitfire enables more flexible working, allowing its users to complete work from home or abroad, and bring employees back into the team who might otherwise be unable to travel into the office.

Security in the cloud

However, the system’s round-the-clock accessibility doesn’t compromise its security. This aspect is dealt with by using two-factor authentications so any user trying to log in will be required to enter more than a username and password. Operating based on a top level security model similar to the one used by banks, the new DPS system will ask for a unique number generated on the fee earner’s mobile phone on every login, at the first login or periodically, as required by the user.

Business Intelligence on the go

As well as making client-related information readily available, the software also presents statistics on key performance indicators, such as the number of matters closed, matters opened and the amount of cash received. These stats can be viewed by fee earner or by department, depending on the user’s needs and his/her corresponding admin rights. The graphs complementing the data make it easy to digest while remaining easy to view on any tablet or smartphone connected to the Internet.

Spitfire also has access to the financial information corresponding to all clients and matters enabling fee earners to do bill requests, raise eChits, and look up client ledgers wherever they are.

Officially launched at DPS’s annual User Group Meeting which took place at the end of April, in London, this system has been especially designed for the practice that wants to deploy their IT solutions quickly and with the least amount of effort required from their part.

Osman Ismail, the Managing Director of DPS shared his thoughts on the new application: ‘’The reality is that people now work as much from home as they do from the office and with the move towards an “always on”, “always available” culture, they need technology that enables them to embrace this more open style of working. Our clients have been demanding this technology and we are pleased to be able to deliver it so soon. Spitfire meets this demand in the most convenient way to the fee earner, merging his/her case management and email into one simple-to-use application.’’