International law firm Trowers & Hamlins is simplifying and streamlining its electronic matter management by consolidating and upgrading its HP WorkSite DMS. Phoenix Business Solutions is pleased to have helped successfully deliver the critical first phase of the project, which also included the implementation of archiving closed matter content aligned to the firm’s practice management system.
With more than 120 partners and approximately 700 employees, Trowers & Hamlins maintains nine offices throughout the UK, Middle East, and Far East and undertakes work across the globe. The firm is always looking to improve service delivery, and the efficiency of its lawyers and teams is crucial. The firm engaged Phoenix to help upgrade its environment to WorkSite 9 and rationalise its numerous separate databases to better enable its lawyers’ ability to collaborate across all of the firm’s offices. Phoenix also helped implement an information governance plan to archive closed matters as declared in the firm’s practice management system.
“Phoenix performed an excellent job on this first phase of the consolidation,” states Marina Herbert, IS Development Manager for Trowers & Hamlins, “they delivered it on time, exactly as promised." Richard Elson, Director of Information Technology and Information Services for Trowers & Hamlins, adds, “We selected Phoenix because of their specific expertise with HP WorkSite. This was a complex project to meet multiple strategic objectives. I knew I could trust their proven expertise to execute it successfully, and they indeed delivered the project successfully to a tight schedule."
Phoenix Business Solutions is an information, content and document management specialist, providing strategic consultancy, software solutions and system integration for companies across the legal and professional services markets, globally since 2003.
Phoenix solutions provide the framework for an agile and mobile business that ensures immediate, seamless and secure access to information across the organisation; whilst delivering efficiency gains and improving profitability by encouraging collaborative working practices, increasing productivity and enhancing operational effectiveness. In addition, through our intelligence and analytics solutions, Phoenix is able to help our clients unlock the value of the data within their business systems today, and address tomorrow’s data governance challenges.
It is our people, our passion and dedication to the industries we serve that enables us to support companies worldwide in structuring their business the right way. Phoenix provides unequivocal advice and guidance, exceptional levels of service and support, and industry leading products and solutions tailored to meet your exact requirements.
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