Turner Parkinson LLP believe when it comes to servicing their own clients that relationships are key. Furthermore for their clients to get the quality of service they deserve selecting the right adviser is crucial. When it came to selecting a new system for their growing recoveries team these same beliefs were used to identify “the right adviser”.
The firm’s review of available systems highlighted Linetime’s Liberate as a clear winner. The systems functionality delivered in all areas, not only in terms of functionality but also in terms of its pedigree in the market place.
The firm’s ambitious expansion plans of its TP recoveries division necessitated a review of internal processes to ensure clients continued to receive the same high standards of service as higher caseloads were handled. The systems SDT interface with the courts was one key element in achieving improved efficiencies without compromising the quality of client service.
Head of Litigation – Ian Fitzpatrick “We selected Linetime as the Liberate software provides specialist support for our fee earners, which is not available from our current provider. The investment will deliver greater efficiencies for the team and also provide clients with an enhanced service via a web portal providing 24 hour access to their live cases. The systems efficient case processing will provide a platform on which to service our ambitious growth plans”.
Linetime is entrusted by over 120 law firms to provide legal software for their business.
The magic formula can be found in the Linetime approach; to make everything simple for you, your teams and your clients. From the tech to the team who provide training and ongoing support, Linetime means you focus on managing your business, not the software.
Linetime is constantly evolving the tech they provide to clients. Over time, they have built a number of key features into the technology so everything operates exactly how you operate, allowing you to manage your business, not the software.
For further information, please contact Adam Bullion on 07494525545.
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