UK News
Following the official release on 1st November of Peppermint CX, the major upgrade to the Peppermint cloud enterprise solution, Peppermint’s innovative customers are embarking on an early access track to rapidly realise the benefits it delivers.
Peppermint CX, named to reflect the single-minded focus on the customer experience, introduces features and improvements that project the legal market into the digital age.
Mike Walker, CTO at Peppermint, said, “The Early Access Programme was developed for those customers looking to upgrade to CX2017 immediately. The interest has been enthusiastic and five pioneering firms have been selected for the programme.”
As part of the programme, firms’ IT teams have access to a highly secure, private upgrade website plus a collaborative community that provides a direct route to Peppermint specialists and other users and high levels of self-service.
“Online training and familiarisation is available to all of our customers and these sessions are well under way with around half of our customers already registered to participate in this first wave,” continues Walker.
Peppermint Technology exists to change a market. Our next generation legal SaaS (Software as a Service) platform, PeppCX, is built on an industry standard application platform namely Microsoft Dynamics & SharePoint. Peppermint leverages Microsoft’s multi-billion-dollar investment and makes this relevant for the legal market.
PeppCX delivers a suite of enterprise applications including Practice Management, Matter Management, Case Management, Document Management, CRM, and Performance Management, together with a suite of collaboration and content enablement tools. It allows legal providers to drive every process, activity and insight around the client and achieve a quantum leap forward in client service and automation. This game-changing approach combines the specialist legal industry expertise of Peppermint with future-proof Microsoft software and investment, delivered from the Cloud.
Ranked in Deloitte’s UK Technology Fast50 in 2016 and 2017, other awards include Best Small Tech Company, Best Cloud Application World Series Award, Microsoft Dynamics ISV UK Partner of the Year & Top Global 20 Most Promising Dynamics Company 2017.
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