Sheppard Mullin chooses HighQ for client extranets and collaboration

USA/Canada News

10
Mar
2014

Editor

AmLaw 100 firm Sheppard Mullin has selected HighQ Collaborate for its client extranet solutions and collaboration needs. The firm sought a flexible, user friendly platform to replace their legacy extranet system. Dora Martinez, the firm’s Chief Knowledge Officer, explains: “We used our old system infrequently because it wasn’t user friendly."

"We received negative feedback from end users and spent too much time re-training them on the system.”

“We instantly noticed the difference when we switched to HighQ Collaborate. It looks great, and it’s intuitive and easy to use. Our users didn’t need much training – if you can use Facebook or LinkedIn, you can use Collaborate.”

Now, Sheppard Mullin uses HighQ Collaborate for much more than just extranets.

“Our partners and administrative team have begun exploring the system and are experimenting with its features,” Dora explains. “Clients are getting more creative with their sites now that they don’t need to spend time re-training on the system.”

Sheppard Mullin was particularly attracted to HighQ for its mobile optimization features. As Dora explains, “the web-based, cross-platform functionality is perfect for our users as they need to access it from various devices and operating systems. Not only can users access and manage information from any mobile device, but also they can work anywhere at any time.”

Michael Worth, HighQ Vice President, North America, says, “We’re delighted that Sheppard Mullin chose Collaborate, and are pleased that the firm is using it for much more than they originally intended. We look forward to seeing how the firm continues to find new, creative ways to make Collaborate work best for them.”