Capensys Ltd., a full-service training company and experts in user adoption and change management, announced that they have completed a project with Canadian firm Osler Hoskin & Harcourt LLP to assist with their firm wide Windows 8.1 and Microsoft Office 2013 upgrade by providing online learning, training materials and services.
The classroom training emphasized engaging, realistic scenarios drawn from the Osler workplace, and the training materials were produced in both English and French.
“We are delighted to be working with this prestigious firm and helping them to deliver scenario-based, relevant training to their users,” says Sue Pasfield, Founding Director at Capensys. “Capensys has developed a unique goal-based methodology and set of tools designed to mirror how users work in law firms. Our approach has been proven to increase user adoption and allows training departments to provide tangible financial improvement metrics to management.”
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