USA/Canada News
Fort Worth-based Shannon, Gracey, Ratliff & Miller, LLP has selected Traveling Coaches to assist with the law firm’s migration to NetDocuments. Traveling Coaches’ vast experience and reputation as user adoption experts were instrumental in the decision.
“Traveling Coaches is the absolute gold standard in legal training. Our history together goes back almost a decade and we couldn’t have had a better experience,” said Amy Olson, IT Director of Shannon Gracey. “They have been working with law firms for years, know what to expect and have the best tools, training materials and staff to make the process worry free.
Central to the project are Traveling Coaches’ NetDocuments User Adoption Materials. Based on Traveling Coaches’ award-winning change management methodology and deep understanding of NetDocuments, the UAM are a collection of communications, learning and support tools. Legal-specific and easily customized to fit the specifics of the project, the UAM will save SGRM significant time and money.
In addition to User Adoption Materials, Traveling Coaches will supplement the SGRM team with experienced NetDocuments trainers and floor support personnel. This immediate access to veteran resources was another attraction for the firm.
“We are excited to again partner with Shannon Gracey,” added Gina Buser, Co-Founder and CEO of Traveling Coaches. “We have enjoyed working with them in the past and are thrilled they have joined the countless number of prominent law firms moving to NetDocuments.”
To learn more about Traveling Coaches and the company’s legal-specific products and services, visit www.travelingcoaches.com.
Traveling Coaches is the legal industry’s most experienced and preferred partner for gaining user adoption of technology and the International Legal Technology Association (ILTA) 2012 Consultant of the Year and Vendor Thought Leader of the Year as well as the 2013 Innovative Solution Provider. Since 1995, over 1,000 law firms and corporate legal departments have partnered with us to increase return on technology investments through our proven change management and user experience programs.
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