USA/Canada News
D4 LLC, a leading international provider of managed data and discovery services, today announced that kCura has recognized D4 as an Orange-level Relativity Best in Service partner. “This level of recognition is highly coveted among eDiscovery providers, and we at D4 are deeply honored to have earned this distinction for eight years in a row,” said D4 president and CEO John Holland.
“This is indeed a partnership, and we are proud to work so closely with kCura. With Relativity, we have the power and versatility to manage our customers’ most important matters with excellent service, security, and efficiency.”
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners’ individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
"D4 has continuously demonstrated excellent customer service and deep technical expertise with Relativity. By recertifying as a Best in Service partner once again, they’re reaffirming their commitment to continuously providing a great Relativity experience for their clients.”
kCura has two designations for Best in Service partners’ data centers: Orange and Blue. While both designate data centers that provide a quality Relativity experience, Orange-level sites have made additional investments in people, process and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.
“D4 has continuously demonstrated excellent customer service and deep technical expertise with Relativity,” said George Orr, vice president of customer success and support at kCura. “By recertifying as a Best in Service partner once again, they’re reaffirming their commitment to continuously providing a great Relativity experience for their clients.”
In addition to D4’s Best in Service U.S. data center, D4 has a Relativity data center in Shanghai China.
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