Global News
Elite, a leading provider of financial management and business operations solutions to the world’s most successful law firms, today launched its Premier Delivery partner program, which will enable customers to work directly with two initial Premier Delivery service partners on end-to-end implementations of Elite’s 3E cloud solution.
The new program was unveiled at Elite’s VANTAGE London Conference, the first of three major customer events taking place in 2024.
Two of the industry’s leading technology services organizations – Harbor and Helm360 – have joined the newly created Premier Delivery partner program. Both organizations have a proven track record of delivery and offer the capabilities and capacity to scale quickly on a global basis in response to customer needs. As an evolution of Elite’s strategy to deliver its leading, cloud-native financial and practice management platform, customers now can work directly with the service partner on their full cloud implementation and other post-implementation needs. Additionally, Elite will support its Premier Delivery partners to ensure successful delivery of its 3E cloud solution.
Martin Linusson, Chief Customer Officer, Elite, stated, “Elite’s partners have long played a central role in meeting customer needs, and our new Premier Delivery partner program takes our partner approach to the next level. Our customers can now engage directly with a single partner services team throughout their entire implementation, resulting in a more streamlined, seamless and practical implementation experience. Within our broader partner ecosystem, we aim to support and enable all partners who wish to extend their capability to successfully deliver our solution, and we believe our customers benefit from being able to choose which company best suits their delivery needs.”
Norm Mullock, Global Head of Corporate Development and Alliances, Harbor, said, “Migrating to the cloud requires a specialized approach and skills. Harbor provides end-to-end services that enable thoughtful planning and execution – assessing business and technology requirements, identifying the best strategy, executing on the project, and providing ongoing support and services. Our team of 70+ Elite experts has a proven track record of working with Elite’s technology and delivering successful client outcomes. We’re delighted to elevate our partnership further with Elite to deliver the benefits of cloud to 3E clients globally.”
Bim Dave, Executive Vice President, Helm360, commented, "We're excited to be part of Elite's Premier Delivery partner program. This program allows us to leverage our global reach and expertise in implementing Elite’s 3E cloud solution and delivering exceptional value to its customers. Helm360's proven track record in cloud deployments, combined with Elite's innovative technology, will ensure a seamless and successful experience for Elite’s customers, regardless of their location."
Over time, the Premier Delivery partner program will expand to incorporate additional service partners in response to customer needs. In addition, Elite’s broader partner program remains unchanged, with more than 60 technology and service providers offering essential specialisms and expertise in specific products, skill sets, or geographic regions to meet a range of customer needs and support requirements.
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