Reed Smith today announces that Ryan McEnroe, its former global director of IT operations and customer services, is now the firm’s new chief information officer. He will oversee IT across the firm’s more than 30 offices in the United States, Europe, Middle East and Asia.
Since joining the firm in 2000, McEnroe has led a variety of technology functions including the IT Help Desk, network and solution operations, local office deskside support teams, mobility solutions, collaboration and audio/visual technologies, IT education, special projects, IT department administration and purchasing, as well as overseeing all technology aspects of the firm’s geographic expansion.
McEnroe succeeds Steve Agnoli in the position. Agnoli will continue in a consulting role to help ensure a seamless transition, prior to his retirement.
“Ryan is exceptionally well qualified to assume the duties that Steve has so ably performed for nearly a decade,” said Nick Bagiatis, the firm’s chief operating officer. “We are confident Ryan will not only excel in leading the firm’s IT function but will also contribute significantly to the innovation for which Reed Smith is so well known.”
“I've dedicated more than two decades of my career to Reed Smith, so stepping into the role of chief information officer is a profound honor, and I am thrilled to continue advancing our digital evolution, ensuring that our firm remains at the forefront of innovation and client service,” McEnroe said. “I am also deeply grateful for the foundation laid by my predecessor, Steve Agnoli, whose leadership and vision have set a remarkable standard for us to build upon."
McEnroe, who is based in Pittsburgh, earned a degree in computer science and a business information systems certificate at Duquesne University. He was recently awarded a chief information officer certificate from Carnegie Mellon University's Heinz College. Before joining Reed Smith, McEnroe held multiple roles in public service and information technology consulting.
“We thank Steve for his dedication to excellence and his leadership skills during a period of dynamic change at Reed Smith and across the legal industry,” said Bagiatis. “Under his leadership, the IT department has delivered critical projects that have enhanced client service, increased cybersecurity, and modernized the firm’s infrastructure.”
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