IBB Law LLP modernises its secure remote access with Appurity and NetMotion by Absolute

UK News

24
Feb
2022

Editor

Appurity, a company providing cyber security solutions and services for mobile infrastructure and applications across all verticals, today revealed details of its modernisation project for IBB Law LLP, a full-service UK law firm that provides its clients with legal expertise in property and construction, corporate and commercial, employment, litigation, and more.

The IT strategy at IBB Law requires secure, seamless connectivity for employees working from anywhere. As fee earners handle highly sensitive customer information, any new technology must adhere to the strictest compliance requirements.  

The 2020 global pandemic and lockdown magnified concerns with the legacy VPN technology that was in place at IBB. These VPN issues became apparent when IBB Law’s support team was required to diagnose problems occurring on workers’ home networks and devices. They had difficulty understanding why users experienced consistent disconnects while working outside of the office.

That’s when Appurity introduced NetMotion by Absolute’s secure remote access solution to IBB Law. Appurity knew the solution could address IBB Law’s visibility issues, provide a more stable connection, and improve the firm's overall end user experience.

Once IBB Law replaced its existing VPN tool with NetMotion by Absolute, the organisation gained unparalleled insights into their mobile workforce. The solution not only provides the IBB Law  IT team with the visibility they need to troubleshoot remote workforce issues, but it proactively improves the user experience for every user on any network. This is thanks to the software’s proprietary traffic optimisation capabilities.

By opting for NetMotion by Absolute’s cloud-hosted SaaS deployment option, IBB Law is executing on a hybrid cloud IT strategy and is positioning itself for future growth towards a zero-trust environment.

“We started off with Microsoft Always-On during the lockdown, which solved the initial problem of getting everyone connected but it is a bit of a nightmare to fix when it goes wrong because there is very little logging on it. It is very hard to find out what the underlying issue is,” said Sam Luxford-Watts, Director of Information Technology, IBB Law.

“After our NetMotion trial, we decided to move forward with it because it saved my service desk team hours and hours of trying to diagnose problems and as a result, users receive a better experience. NetMotion gave us the visibility we needed to be able to have a more reasoned conversation with the user and offer specific information about their setup, identify the underlying issue with their connection and in many cases recommend a solution.”

Steve Whiter, Director, Appurity added: “As secure mobility specialists we assist firm’s with their mobile device and app initiatives, helping to provide a platform for digital transformation.  It has been great to see how transformative this integration with NetMotion by Absolute has been for IBB Law as the firm looks to modernise.”