Actionstep Unveils New Built-in Payments Solution – Actionstep Payments

USA/Canada News

01
Nov
2022

Editor

Actionstep, a leading provider of cloud-based legal practice management software, announced the launch of Actionstep Payments, its new built-in, comprehensive payment solution, now available to Actionstep customers in the US.

Actionstep Payments provides flexible online payment options making it easier for firm clients to pay invoices and saving law firms valuable time entering, processing, and chasing down payments. 

Today, many law firms use third-party payment providers to receive payments online from clients. This creates data silos and extra data entry for accounting administrators, which not only increases the risk of accounting errors, but also reduces visibility into fee collection status and slows down collection efforts. Actionstep Payments is natively built-in to Actionstep’s practice management cloud platform, enabling firms to seamlessly send secure online payment links to clients and accept a variety of convenient payment types, all within the application. Funds are then directly deposited into the law firm’s operating or trust account, simplifying the entire payment process for both firm clients and teams. 

With Actionstep Payments, firm clients have more flexibility and transparency as to when, how, and what they pay, and law firms have more control and oversight of their entire bill to payment process. Clients can view all open invoices, pay multiple invoices at once, or make partial payments. Firms can set a retainer linked to a matter, create automatic notifications, view outstanding client balances, and monitor important metrics in a dedicated payments portal. 

"Our goal with Actionstep Payments is to simplify payments for both firm clients and teams,” shared Cody Bender, Actionstep’s Chief Product Officer. “We did a significant amount of upfront market research and testing to ensure we provided the most comprehensive payments solution to our customers compared to any market options, including standalone payments offerings. Beyond the benefit of eliminating much of the back-office administrative pain points caused by using separate payments providers, Actionstep Payments results in faster payments from law firm clients, improved fee collections, and a real work-life balance emphasis for countless firm administrators based on ease of use and feature flexibility.”

Actionstep, used by more than 775 law firms in the US, is a powerful platform for mid-sized law firms, combining all the tools needed to run, automate, and grow a modern law practice in one adaptable software system. Actionstep Payments, trialled and tested by many firms as part of a corporate pilot program, streamlines one of the most critical lawyer-client touchpoints by making it easier for clients to pay invoices as soon as they receive them – and all payments are reflected in Actionstep, QuickBooks, or Xero, while reporting gives total visibility into critical payment metrics. 

One of those pilot customers, Shawn Eyestone, from Eyestone Law Offices commented, “Billing and receiving payments through Actionstep has saved me and my bookkeeper a significant amount of time and effort. Our clients love this new feature, too!”

Actionstep’s CEO, Early Stephens, celebrated the launch, saying, “We are excited to launch Actionstep Payments to US customers. Our innovative payments solution perfectly aligns with a core goal at Actionstep – to improve process efficiency and revenue creation at law firms and eliminate time wasted on unnecessary administrative tasks.”