USA/Canada News
CPA Global has expanded its key operational hub in Minneapolis to serve the growing demand from clients for outsourced intellectual property and legal support services in the US. The upgraded facilities include additional capacity, enhanced security measures, and an improved working environment, designed to further enhance workflow processes and maximize productivity.
CPA Global provides a wide range of IP and legal support services out of Minneapolis, including document review, transaction and due diligence support, custodian interviews, compliance, patent research, docketing, and paralegal services. Clients include corporations and law firms from across the US.
The Minneapolis operations are a key element in CPA Global’s multishoring strategy for IP and legal support services. In addition to the onshore capability provided by Minneapolis and a second US facility in Washington DC, CPA Global also has two service delivery centers in India.
Anand Sharma, Director, IP and Legal Support Services at CPA Global, said: “The market for outsourced IP and legal support services is continuing to grow as budgetary restraints require many corporate legal and IP departments - as well as law firms – to do more work with the same or less resource. By partnering with a specialist service provider like CPA Global, clients are able to free up their own teams to focus on more strategic issues, while being assured of high-quality, cost-effective support services.
“The expansion and upgrading of our facilities in Minneapolis reinforces CPA Global’s commitment to this increasingly important part of our business. It also shows our understanding of our clients’ needs and preferences by being able to offer them the flexibility of a true multishoring approach to IP and legal support services.”
The Minneapolis operation can house more than 200 legal and IP experts, which allows CPA Global to accommodate the increasing volume of work from clients as well as sudden peaks in demand. Enhanced security measures include key card access to all areas, greater separation of work areas, and a doubling of secure project rooms (each with dual-key entry and exit locks that are monitored by security cameras).
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