Clayton Utz Enhances Client Service and Reduces Lawyer Administrative Overhead with Intapp Time Builder

Australasia News

09
Sep
2013

Editor

Intapp, Inc., provider of the most-adopted time capture software for law firms, today announced that Clayton Utz, a leading Australian law firm with expertise across areas of law, has seen significant internal adoption of Time Builder, resulting in increased lawyer productivity, streamlined time recording practices and enhanced client service.

"We undertook a strategic initiative to improve the ease and effectiveness by which fee earners capture and record their daily matter activity," said Garry Clarke, National IT Director, Clayton Utz. "Our lawyers have needed little convincing to adopt Time Builder because it makes their working day so much easier. Time Builder automatically provides them with a clean, comprehensive and categorised record of their billable work so that they spend less time tracking their actions, and more time acting on behalf of clients."

Intapp Time Builder is a software product that enables law firms to reduce administrative overhead by capturing the daily activity of fee earners. It provides lawyers with an accurate, consolidated report of their client and matter-related activity, generated by automatically monitoring the key applications they use throughout the day. Tracked systems include document creation, email, calendar, phone and mobile devices.

Time Builder provides lawyers with flexible access to their activity reports via a web-based interface, on mobile devices including Apple iPads and iPhones, directly through Microsoft Outlook, via email, or as a paper printout. The web and Outlook interfaces allow lawyers to group, detail and submit activities directly to financial and time entry software tools including Elite Enterprise, Elite 3E, Aderant, Tikit Carpe Diem and Rippe & Kingston. Time Builder also provides direct integration with Intapp DTE Axiom, offering a single, unified user interface and experience.

Built to leverage Intapp's proprietary IC3 technology, an intelligent cross-referencing, categorisation and classification engine, Time Builder integrates information from a variety of firm business applications to automatically and accurately match lawyer activity with associated clients and matters. Activity reports are provided to lawyers in a timesheet format that also includes the exact duration of each task. These intelligent information management capabilities set Time Builder apart from other time capture software tools, which rely on users to manually "train" software to assign specific activities with specific matters and to record task durations themselves.

"We considered several time capture products, but quickly found that Time Builder was the most mature and functionally rich solution available," said Ash Ratnayake, Project Manager, Clayton Utz. "We've been particularly pleased with the quality of service Intapp provides. Their customer success team worked with us to ensure that our lawyers were trained to get the most out of the product quickly and without disruption."

"We're delighted include Clayton Utz as a member of our growing customer community," said Mark Bilson, APAC Managing Director, Intapp. "We look forward to supporting the firm's ongoing success with Time Builder."