Global News
Phoenix is pleased to announce the presence of a New York office from 1 April 2013. The initial focus is to extend and strengthen the company’s WorkSite support capability, both for global 24/7 customers and for round-the-clock customers in any one of the supported regions (Phoenix already has offices in London for UK/EMEA, Australia and in South Africa).
Along with supplying and supporting Phoenix’s own range of WorkSite add-ons and software utilities; including WorkSpace Management, SharePoint Connect and Office 2010 template management, the Phoenix's main offering will be Phoenix Monitor Connect. This is a fully managed service for continuously monitoring the performance and availability of HP Autonomy iManage WorkSite servers, so any issues are identified, reported and resolved before the end user is aware a problem exists.
Existing legal sector users of Phoenix Monitor Connect include Nabarro LLP in the UK, McCann Fitzgerald in Ireland and the offshore firm Appleby Global. In addition Phoenix has also won two US customers: the insurance company Alterra and, in a deal announced within the last few days, the US law firm Edwards Wildman Palmer LLP.
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