The economic pressures from increasingly demanding clients and aggressive global competition mean law firms are now obliged to provide much more than just good lawyers. To maintain competitive advantage, law firms need to deliver this legal expertise efficiently, effectively and innovatively. Commercial capability, good business process and effective technology are now crucial to success in the legal sector, and the IT function is a key enabler to this. Over the last twenty years, Plan-Net has established a strong pedigree as IT partner and specialist to the legal profession. We¹ve delivered IT support services and consultancy to a large number of law firms, including 14 of the top 15 law firms in the UK. Plan-Net's portfolio of IT services have been developed with an in-depth understanding of the demands of the legal sector from the service needs of lawyers to the specialist technology platforms they use. With regard to effective IT support, we have established a number of engagement models to suit various environments including Outsourcing, Managed IT Support Services and Co-Sourcing. In addition to this, our 24hr legal-dedicated service centre is the only UK-based service to offer cost efficient round the clock IT support to law firms of any size.